Today we accompanied our dear "Buruh Kantor" to shop for an evening gown for her Coz's upcoming wedding dinner in Jakarta. Wedding dinner in Jakarta use to be a grand affair, and having a rich Coz set the bar even higher. As usual we set the expectation high and keep the budget low :).
Shopping with "Buruh Kantor" is not for the fainthearted. After hitting endless boutique and malls with no dream gown in sight, we hit Blum @ Centre Point and expect the worst. To our delight she found the one. The Gown's design and quality is good, and our dear friend looks stunning in it. Most importantly it falls within her budget. When everything looks smooth sailing, the hell broke lose when she try to reserve the dress :(!
As much as I like to shop, I really hate pushy seller. Being pushed by ultimate bitch does not help. She started to make her case on why we HAVE to get the dress "NOW" with all the lame excuses she could find. F"Tomorrow sure will no more one", "Aiyoh, I already book the tailor to alter the dress leh. Cannot liddat lah.", and "I already help you try try very nice nice why u don't want to buy" to name a few. Hmmmpphh if only Princess allowed me, I would have give her a piece of my mind, not the good one for sure ...
Having a superior goods does not entitle you to treat your customer like shit (especially our friend!). While the hard sell tactics is not uncommon in sleazy electronic/camera shops in Sim Lim, this is the first time I encountered such in a "high-end" boutique. BLUM surely lost few potential returns customers today and with such service I wont be surprise that we are just the beginning ...
To end the day with a good note, our dear friend got the lovely dress that she want. And we sipped the night away bitching about what happen gossiping about the two guys who cuddled happily in the corner of the cafe. A good cups of fuzion tea and a nice Strawberry mousse also help :) ..
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